Privacy Policy

How we protect your data and handle healthcare information.

Last updated: 20-03-2026

VDocs takes the privacy and security of healthcare data seriously. This Privacy Policy explains how information is collected, used, and protected when using the VDocs platform and website.

VDocs provides AI-powered clinical intelligence tools designed to help healthcare professionals understand patient medical reports more efficiently.

1. Overview

VDocs is designed to assist healthcare providers in organizing and interpreting patient medical information more efficiently.

The platform analyzes medical reports and structured health data to generate summaries and highlight relevant clinical information for healthcare professionals.

VDocs is built with architecture designed to support ABDM-aligned healthcare ecosystems and modern digital health workflows.

Patient information processed through the platform is handled strictly to support healthcare providers in delivering care and improving operational efficiency.

VDocs does not use patient data for advertising, profiling, or unrelated commercial purposes.

2. Information We Collect

We may collect the following categories of information when the platform is used.

Account Information

When healthcare providers or organizations register for the platform, we may collect:

  • Name
  • Professional email address
  • Organization or clinic name
  • Contact details

Healthcare Data Provided by Users

Healthcare providers may upload or integrate medical reports or patient information for analysis.

This may include:

  • Laboratory reports
  • Diagnostic test results
  • Clinical observations
  • Health metrics contained within reports

This information is processed only to generate structured summaries and insights for healthcare professionals.

Technical and Usage Information

We may collect limited technical data to improve system performance and reliability, including:

  • Browser type
  • Device information
  • Platform usage activity
  • System logs for security monitoring

3. How Information Is Used

Information collected through the platform may be used to:

  • Provide AI-powered clinical summaries
  • Improve platform functionality and reliability
  • Maintain platform security
  • Provide user support
  • Improve healthcare workflow efficiency

VDocs does not sell or rent personal or healthcare data to third parties.

4. Data Ownership and Responsibility

Healthcare providers and organizations using VDocs remain responsible for the patient information they upload or integrate into the platform.

VDocs processes such information only for the purpose of enabling the platform's analytical and workflow features.

Patient data remains under the control of the healthcare providers using the system.

5. AI Processing Transparency

VDocs uses artificial intelligence to analyze medical reports and extract structured information such as laboratory values, trends, and relevant findings.

The system is designed to assist healthcare professionals by summarizing available information.

Important clarification:

AI-generated outputs are supportive tools only and do not replace clinical judgment or professional medical decision-making.

6. Data Security

Protecting healthcare information matters.

VDocs implements safeguards designed to protect data, including:

  • Controlled access to systems
  • Infrastructure security measures
  • Internal data handling controls
  • Monitoring systems to detect unauthorized access

While we take reasonable measures to protect data, no digital system can guarantee absolute security.

7. Data Sharing

VDocs does not share patient data with third parties except in limited situations such as:

  • When required to operate core infrastructure services
  • When required by law or legal process
  • When explicitly authorized by the healthcare provider using the platform

8. Cookies and Website Analytics

The VDocs website may use cookies or similar technologies to improve website performance and understand user interactions.

This information is generally aggregated and does not identify individual users.

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in the platform, legal requirements, or operational practices.

The updated version will be posted on this page with a revised date.

10. Contact Information

If you have questions about this Privacy Policy or data practices, you may contact us at:

Email: contact@vdocs.in