Reach Out to VDocs
We're here to help you get the most out of VDocs. Whether you need support, have questions about our AI insights, or want to explore partnership opportunities, we'd love to hear from you.
Get in Touch via Email
General Support
For technical help, account issues, and general questions:
support@vdocs.inHelpful subject lines:
- "Issue with Upload"
- "AI Report Clarification"
- "Account Access Problem"
- "Document Sharing Question"
Business & Partnerships
For collaboration, partnerships, and business inquiries:
connect@vdocs.inPerfect for:
- Diagnostic lab integrations
- Healthcare provider partnerships
- Enterprise solutions
- Media and press inquiries
Support Hours & Response Time
Support Hours
Monday – Friday, 10 AM – 6 PM IST
We're closed on weekends and Indian public holidays.
Response Time
We usually reply within 24–48 hours
Urgent technical issues are prioritized and handled faster.
Before You Email
For quick answers to common questions, you might find what you need in our help resources:
FAQ: Common questions about uploads, AI analysis, and sharing
User Guide: Step-by-step instructions for platform features
Security Info: Details about data protection and privacy
Help center links will be available soon as we continue building VDocs.
Connect With Us
We'd Love to Hear from You
Your feedback helps us improve VDocs and build better health technology solutions. Whether you have a suggestion, need help, or just want to share your experience with our platform, don't hesitate to reach out. We're here to support your digital health journey.