By accessing or using VDocs at https://vdocs.in, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and VDocs.
If you do not agree to these Terms, you must not access or use our Service. Your continued use of the platform constitutes acceptance of any updates to these Terms.
You must be at least 18 years of age to create an account and use VDocs independently. Users under 18 may use the platform only under the supervision and consent of a parent or legal guardian.
VDocs is a digital health platform that provides the following services:
VDocs is NOT a medical service provider and does NOT offer medical advice, diagnosis, or treatment.
By using our platform, you acknowledge that you understand these limitations and will not rely solely on VDocs for medical decisions. We strongly encourage you to maintain regular communication with your healthcare providers.
You are responsible for ensuring the accuracy and legitimacy of all documents and information you upload to VDocs. We rely on users to provide authentic medical documents for our AI analysis to be meaningful and helpful.
You retain full ownership of all medical documents, reports, and personal information you upload to VDocs. We do not claim ownership of your medical data or personal content.
By uploading content to VDocs, you grant us a limited, non-exclusive, non-transferable license to:
This license terminates when you delete your content or close your account, except for aggregated anonymized data that cannot be traced back to you.
VDocs, including our software, AI algorithms, user interface, and platform design, is protected by intellectual property laws. You may not copy, modify, or reverse-engineer any part of our platform.
Your privacy and data security are fundamental to our service. We implement industry-standard security measures to protect your sensitive medical information.
End-to-end encryption for all data transmission and storage
Multi-factor authentication and role-based access controls
Adherence to Indian data protection and healthcare regulations
For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.
While we strive to maintain high service availability, we cannot guarantee uninterrupted access to VDocs. Service interruptions may occur due to:
Emergency Access: In case of urgent medical needs and platform unavailability, ensure you have alternative access to critical medical information through your healthcare providers.
VDocs may integrate with or provide links to third-party services, including diagnostic laboratories, healthcare providers, and other medical service platforms.
When using integrated third-party services, you acknowledge that you are subject to their respective terms and conditions in addition to these Terms of Service.
You may terminate your account at any time by contacting our support team or using the account deletion feature in your dashboard.
Upon termination, your data will be handled according to our data retention policies outlined in our Privacy Policy.
We may suspend or terminate your account immediately if you:
Upon account termination, your access to the platform will be immediately revoked. We will retain your data for the period specified in our Privacy Policy, after which it will be permanently deleted unless required to be retained by law.
To the maximum extent permitted by Indian law, VDocs and its affiliates, officers, employees, and agents shall not be liable for:
Our total liability to you for any and all claims arising from or related to the use of VDocs shall not exceed the amount you have paid us in the twelve (12) months preceding the claim, or ₹10,000, whichever is lower.
You agree to indemnify, defend, and hold harmless VDocs, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
These Terms of Service shall be governed by and construed in accordance with the laws of India, including but not limited to the Indian Contract Act, 1872, the Information Technology Act, 2000, and other applicable Indian laws and regulations.
We encourage users to first contact our support team to resolve disputes amicably.
If direct resolution fails, disputes may be resolved through mediation in accordance with the rules of a recognized mediation center in India.
Any legal proceedings shall be subject to the exclusive jurisdiction of the competent courts in [Your City/State], India.
If you have any questions, concerns, or legal inquiries regarding these Terms of Service, please contact us using the information below:
Email: legal@vdocs.in
Subject Line: Terms of Service Inquiry
Email: support@vdocs.in
Response Time: Within 48 hours
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (IST)
Changes to Terms: We will notify users of significant changes to these Terms via email or platform notifications at least 30 days before they take effect.
These Terms of Service are effective as of the date last updated above and govern your use of the VDocs platform.
